Biography

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Francis A. Hondal
Francis A. Hondal

Francis A. Hondal

President of Loyalty and Engagement, Mastercard Inc. (Retired)
Hondal retired as President of Loyalty and Engagement at Mastercard Inc. (‘‘Mastercard’’), a global technology company in the payments industry, in 2022 after serving in this position since 2018. She was also a member of Mastercard’s management committee. In that role, she led the expansion of consumer benefits, performance-based and personalized marketing services, loyalty and rewards programs, and data and technology services for enterprises worldwide ranging from financial services institutions, retail and commerce, hospitality and fintechs. From 2015 to 2018, Hondal served as a global executive leader for Consumer Credit products, Loyalty Services, Marketing and Digital Services and was responsible for innovative new product development, strategic partnerships and data services via direct and partners' marketing channels. From 2011 to 2015, she was Executive Vice President of Products, Marketing and Advisors within the Latin America region. Hondal also spent 17 years at the American Express Company in global and regional roles within its consumer services division in general management, marketing and finance roles. Since September 2020, she has served as a director of Equitable Holdings, Inc., a financial service holding company comprised of two principal franchises, Equitable and AllianceBernstein. She serves on the board of the Florida International University Foundation as co-chair of the marketing committee. She was previously a board observer for Flybits, a Canadian contextual marketing fintech.
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